Business Policies

• Fees are designed to give clients a short pay-back period, usually weeks or months.

• If the potential for improvement is not at least 20%, we won't even think about an assignment.

• To estimate the potential for improvement and to establish the suitability of an assignment we conduct a 1 - 2 day survey in the relevant area(s) of your business.

• We observe strict confidentiality. Our clients are not named to outside parties within two years of completion of the assignment.

• You, the client, can terminate the assignment at any point in time, for any or no reason, usually with a week's notice.

• The relevant aspects for your assignment are confirmed in plain English in a brief letter to you. Variations to this may occur and will be documented.

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